Privacy Policy

Dr. Health Pearls respects and is committed to protecting your privacy. We use the information we collect on the site to make shopping possible and to enhance your overall shopping and health experience.
We do not sell, trade, rent, or loan your personal information to others unless required by law. We may disclose your information only if necessary to protect our rights or comply with legal processes.

What Information Do We Collect?

To place an order on our website, you will need to set up an account. During account creation, we collect the following information:

  • Name
  • Email address
  • Billing and shipping address

Payment details such as credit/debit card information are processed securely through internationally acclaimed, authenticated payment gateways (e.g., EBS). This enables us to safely fulfill your order and keep you informed about your order status.

You will also be asked to create a unique username and password to allow future access to your account without re-entering your details.

Like most standard websites, we also use log files, which may include:

  • Internet Protocol (IP) addresses
  • Browser type
  • Internet Service Provider (ISP)
  • Referring/exit pages
  • Platform type
  • Date/time stamps
  • Number of clicks

These are used to analyze trends, administer the website, track user movement in aggregate, and gather broad demographic data for overall insights.Note: IP addresses and other log file data are not linked to personally identifiable information.

How Do We Use It?

We may use your information to:

  • Notify you about new products, services, or special offers
  • Communicate order status or account updates
  • Improve your experience on the website

If you prefer not to receive updates or marketing communication, you can contact us or manage your preferences in your account dashboard.

Data Protection & Security

At Dr. Health Pearls, we are fully committed to safeguarding your personal information. We do not sell, trade, loan, or rent your data to anyone—ever.

We use a variety of security technologies and protocols to ensure your information is protected from unauthorized access, use, or disclosure. These include:

  • Storing personal information on secure computer systems with limited access in controlled facilities
  • Performing proactive server, network, and facility security audits
  • Using proprietary encryption algorithms for data storage
  • Implementing redundant systems and regular data backups

Our goal is to ensure the privacy and integrity of your data at every step of your experience with us.

What About “Cookies”?

“Cookies” are small data files stored by your web browser on your device. These cookies may contain personally identifiable information and are used to:

  • Maintain login information and session state
  • Enable the checkout process
  • Track user activity to deliver a more personalized and relevant shopping experience

Most browsers accept cookies automatically, but you can adjust your settings to disable them. Note:

  • Cookies are limited in size (usually up to 4KB) and stored as text files
  • Cookies do not contain executable scripts and cannot cause viruses (a common myth)

If you choose not to accept cookies, you can still complete your order by contacting us directly at +91 9763000791, Monday to Saturday, between 9:30 a.m. – 6:00 p.m.

Will Dr. Health Pearls Disclose Information to Outside Parties?

Dr. Health Pearls does not sell, trade, or rent your personal data—ever.

We may share non-personal, aggregate statistics (like site traffic or sales trends) with partners for analytics, but these will never include identifiable information.

We work with external vendors (e.g., shipping partners and payment processors) who may access your data solely to fulfill your order. These partners are contractually bound to not retain, store, or misuse your information.
Inactive accounts (no order placed within 24 months) will be automatically deleted. You may also request early deletion by contacting us.

What You Should Know

If we make any changes to our Privacy Policy, they will be posted on this page, our homepage, or other relevant sections of our website to ensure you’re always aware of what information we collect, how we use it, and under what circumstances we may disclose it.

If we plan to use your personally identifiable information in a way that differs from what was stated at the time of collection, we will notify you by posting a notice on our website for 30 days and sending an email notification, giving you the option to have your information deleted.

At Dr. Health Pearls, we take pride in serving you and supporting all your wellness needs. We value the trust you place in us and are committed to protecting your information.

If you have any questions, concerns, or feedback, feel free to contact us:
+91 9763000791
 B-103, Rutuparna Co. Housing Society, Opp. Jupiter Hospital, Baner–Balewadi Road, Baner, Pune – 411045

What About Email ?

Dr. Health Pearls sends order confirmations and shipping updates by email. These transactional emails are essential, and you cannot opt out of them to ensure proper delivery and communication.